Privacy Policy Hanabi88 — Your Data Protection

Welcome to the hanabi88 Privacy Policy page. This document explains in detail how we, as the operator of the hanabi88 platform accessible at hanabi88.win, collecting, using, storing, protecting, and occasionally sharing your personal information when you use our services.

This Privacy Policy applies to all users of the hanabi88 platform, including general visitors, registered members, and any individuals who interact with our website, mobile app, or any customer support channel. By using the hanabi88 platform, you acknowledge that you have read, understood, and agreed to the terms set out in this Privacy Policy.

Hanabi88 takes our responsibility as custodian of your personal data seriously. We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and any other applicable data protection regulations. Our goal is to ensure you always know what is happening with your data and why.

Hanabi88 collects your personal data in several ways — directly when you provide information to us, automatically as you use the platform, and occasionally through trusted third-party sources. The following are the main categories of data we collect:

For identity verification (KYC) purposes, we may request copies of official documents such as your MyKad, passport, or other valid supporting documents. This KYC process is mandatory under the platform's compliance requirements and is designed to protect all members from fraud and money laundering.

Hanabi88 uses your personal data only for lawful, necessary, and relevant purposes in delivering our platform services. The following are the primary purposes for which your data is used:

• ACCOUNT Account Management: To register, verify, and manage your account, including the login process, password security, and two-factor authentication.
• PAYMENTS Transaction Processing: To process deposits, withdrawals, and other financial transactions securely and accurately in accordance with your instructions.
• SUPPORT Customer Support: To identify you when you contact our support team and provide relevant assistance based on your account history.
• SECURITY Fraud Prevention: To detect suspicious activity, prevent fraud, money laundering, and platform abuse that may affect other users.
• COMPLIANCE Legal Obligation: To meet reporting and compliance requirements with the relevant authorities under applicable Malaysian law.
• PERSONAL Personalised Experience: To offer content, promotions, and game recommendations relevant to your interests and usage patterns on the hanabi88 platform.
• TECHNICAL Platform Improvement: To analyze aggregated usage patterns in order to improve the performance, interface, and functionality of the hanabi88 platform over time.

We will not use your data for any purpose other than those stated above without first obtaining your consent. All data usage is grounded in a valid legal basis — whether for the fulfilment of a contract, a legal obligation, the platform's legitimate interests, or your consent.

Hanabi88 does not sell, rent, or disclose your personal data to third parties for their own commercial purposes. However, in the course of operating the platform, there are certain situations where we need to share data with specific parties:

• Payment Processors: Information required to process your financial transactions is shared with the payment service providers we work with. All such providers are subject to strict data processing agreements.
• Technical Service Providers: Companies that assist us with server hosting, cybersecurity, analytics, and technical support may access your data solely within the scope of their work.
• Regulatory Authority: When required by law, court order, or a legitimate request from authorities, we will disclose the necessary data in accordance with proper legal procedures.
• Game Providers: Our game software providers may receive the technical data necessary to run your game sessions smoothly and securely.

The security of your personal data is hanabi88's top priority. We implement multiple layers of technical and procedural protection to ensure your data remains safe at all times.

• Data Encryption in Transit: All communication between your device and hanabi88 servers is secured with TLS 1.3 protocol and 256-bit SSL encryption, making your data unreadable to any party in between.
• Data Encryption at Rest: Sensitive data such as financial information and KYC documents are stored in encrypted format within our database using AES-256 encryption.
• Strict Access Controls: Only hanabi88 staff with a legitimate business need are granted access to personal data. All access is logged and continuously monitored.
• Regular Security Audits: hanabi88 conducts regular penetration testing and security audits to identify and address any system vulnerabilities before they can be exploited.
• Retention Period: Your personal data is retained for as long as your account is active, and for the period required by law following account closure — typically not exceeding seven (7) years for financial records.

While we take all reasonable steps to protect your data, no system in the world can be guaranteed 100% secure. In the event of any security incident affecting your personal data, hanabi88 will notify you promptly via the email registered to your account.

Hanabi88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the hanabi88 platform. Analytical and preference cookies can be disabled without impacting core platform functions.

As a hanabi88 member, you have rights guaranteed under Malaysia's PDPA regarding your personal data. Below are those rights and how to exercise them:

To exercise any of the above rights, you may contact the hanabi88 customer support team via live chat or Telegram. We will process your request within 14 business days. In complex cases, this period may be extended up to 30 days with prior notice to you.

Hanabi88 Platform is exclusively for individuals aged 18 and above. We do not knowingly collect, process, or store any personal data from individuals under the age of 18.

All account applicants are required to confirm they have reached the required age upon registration. Our KYC verification process also helps identify and prevent underage registration.

Hanabi88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any amendments will take effect immediately upon publication on this page.

When material changes are made to this Privacy Policy, we will notify you via:

• A clear notice on the hanabi88 platform's home page
• Email to the address registered to your account
• In-app or platform notifications upon login

We encourage you to review this Privacy Policy page periodically. The "Last Updated" date at the top of this page will always be updated to reflect the latest version. Your continued use of the hanabi88 platform after any amendments are published constitutes your acceptance of those changes.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the hanabi88 Data Protection Officer (DPO) team is ready to assist you.

You can reach us through the following channels:

• Official Email: [email protected]
• Live Chat: Available 24/7 via the hanabi88 platform
• Telegram & WhatsApp: Through official hanabi88 support channels

We are committed to responding to every privacy inquiry within 5 business days. For more complex complaints involving your data rights, we will provide regular progress updates on our investigation until a resolution is reached.