Platform Terms and Conditions of Use hanabi88

These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("User" or "Member") and hanabi88 ("Platform", "We"). This document governs all aspects of your use of the hanabi88 platform, including the website, mobile app, and all services provided.

By accessing, registering for, or using any part of the hanabi88 platform, you confirm that you have fully read and understood these Terms and Conditions and agree to comply with them. This acceptance also includes the hanabi88 Privacy Policy and Responsible Gaming Policy, which are considered part of this agreement.

To register and use the hanabi88 platform, you must meet the following requirements:

• 2.1 Age: You must be at least 18 years of age. hanabi88 takes the protection of minors from gambling activities very seriously.
• 2.2 Legal capacity: You must have full legal capacity to enter into a binding agreement under the laws applicable to you.
• 2.3 One account only: Each individual is only permitted to hold one active account at hanabi88. Owning more than one account is a serious violation that may result in the closure of all related accounts.
• 2.4 Accurate information: All information provided during registration must be truthful, accurate, and up to date. Any false information may result in account closure without refund of any remaining balance.
• 2.5 Identity verification (KYC): hanabi88 reserves the right to request identity verification documents at any time. Failure to provide the required documents within the specified period may result in a temporary account suspension.

Once your account has been successfully registered, you are fully responsible for all activities that take place within it. The following are the key responsibilities you need to understand:

• 3.1 Password confidentiality: You are responsible for keeping your username and password confidential. Never share your login credentials with anyone, including family members.
• 3.2 Device security: Ensure that any device used to access hanabi88 is protected with a password and up-to-date security software to prevent unauthorised access.
• 3.3 Breach notification: If you suspect your account has been accessed without authorisation, contact the hanabi88 support team immediately for recovery assistance.
• 3.4 Information updates: You are responsible for ensuring all information in your account profile is kept up to date. Any changes to your phone number or bank account must be reported to hanabi88.

Hanabi88 will not be held responsible for any financial loss or damage resulting from your own negligence in safeguarding your account credentials.

All financial transactions on the hanabi88 platform are processed in accordance with established policies. The following are the terms relating to deposits and withdrawals:

• 4.1 Minimum deposit: The minimum deposit amount is RM10 per transaction. Deposits are processed automatically and are typically credited within minutes.
• 4.2 Payment methods: Hanabi88 supports DuitNow, FPX, direct bank transfers, and approved local e-wallets. The list of accepted payment methods is subject to change from time to time.
• 4.3 Withdrawals: Withdrawals will only be processed to a bank account registered under the same member's name. Withdrawals to third-party accounts are not permitted under any circumstances.
• 4.4 Processing time: Withdrawals are typically processed within 15 to 60 minutes for accounts that have completed full KYC verification. Withdrawal requests requiring additional review may take longer.
• 4.5 KYC Verification: hanabi88 reserves the right to request supporting documents before processing a withdrawal for anti-money laundering (AML) compliance purposes. This is standard industry procedure.
• 4.6 Personal funds: You may only deposit funds from legitimate sources in your own name. The use of another person's credit card or bank account is strictly prohibited.

Hanabi88 offers a wide range of attractive bonuses and promotions to its members. However, all offers are subject to the following conditions:

• 5.1 Rollover requirement: Every bonus received is subject to the rollover requirements stated in the relevant promotion terms. You must fulfil these requirements before making a withdrawal.
• 5.2 One bonus per offer: Each promotion may only be claimed once unless otherwise stated in the promotion terms. Attempting to claim the same bonus multiple times is prohibited.
• 5.3 Validity period: All bonuses have a set validity period. Bonuses not used within the stated period will expire automatically.
• 5.4 Right to cancel: hanabi88 reserves the right to cancel bonuses or winnings obtained through promotional abuse, system exploitation, or any activity deemed unfair.
• 5.5 Game exclusion: Certain games may be excluded from bonus rollover calculations. Please review the terms of each promotion for further details.

Hanabi88 reserves the right to modify, suspend, or terminate any promotion or bonus program at any time without prior notice. hanabi88's decisions regarding bonus disputes are final.

All games offered on the hanabi88 platform operate according to established rules and use Random Number Generator (RNG) technology independently verified by third parties:

• 6.1 Game fairness: All game outcomes are generated randomly and cannot be manipulated by any party, including hanabi88 itself.
• 6.2 Final decision: Results recorded by the hanabi88 system are final and binding. In the event of any discrepancy between what is displayed on your screen and the server records, the server records shall prevail.
• 6.3 Technical disruption: If any game is interrupted due to technical issues or internet connectivity problems, hanabi88 will work to resolve the situation based on the available system records.
• 6.4 Minimum and maximum betting limits: Each game has its own minimum and maximum betting limits, as displayed in the respective game interface.

The following activities are strictly prohibited on the hanabi88 platform and may result in immediate account closure:

• 7.1 Using bots, automated scripts, AI software, or any automation tools to play or manage an account.
• 7.2 Attempting to hack, breach, or interfere with hanabi88's systems and infrastructure in any way.
• 7.3 Money laundering, terrorism financing, or any unlawful financial activity conducted through the hanabi88 platform.
• 7.4 Colluding with other players to gain an unfair advantage in games, particularly in poker or Live Casino games.
• 7.5 Registering an account using a false identity, another person's identity, or forged documents.
• 7.6 Abusing bonuses or promotions in a manner inconsistent with the intent and purpose of the offer.
• 7.7 Threatening, harassing, or behaving abusively toward hanabi88 customer support staff.

Hanabi88 takes the protection of your personal data seriously. The collection and use of your data is governed by the hanabi88 Privacy Policy, which forms part of these Terms and Conditions:

• 8.1 Your personal data is collected solely for the purposes of account management, transaction processing, legal compliance, and service improvement.
• 8.2 Your information will not be sold or shared with third parties without your consent, except where required by law or a competent authority.
• 8.3 All data is stored using 256-bit SSL encryption and protected by a multi-layered security system.
• 8.4 You have the right to request access, correction, or deletion of your personal data by contacting the hanabi88 support team.

For more information on how we handle your personal data, please refer to hanabi88 Privacy Policy.

To the extent permitted by law, hanabi88 shall not be liable for:

• 9.1 Any indirect, consequential, or punitive losses arising from the use of or inability to use the platform.
• 9.2 Service disruptions caused by factors beyond hanabi88's control, such as natural disasters, national-level internet outages, or power supply issues.
• 9.3 Losses resulting from unauthorised access to your account due to your own negligence in securing your login credentials.
• 9.4 Game outcomes that do not go in your favour, as long as the RNG system is operating normally and has been verified by an independent party.

Accounts on the hanabi88 platform may be terminated under the following circumstances:

• 10.1 Closure by member: You may close your account at any time by contacting the hanabi88 support team. Any remaining balance will be returned once the withdrawal conditions have been met.
• 10.2 Closure by hanabi88: hanabi88 reserves the right to close or suspend the account of any member who violates these Terms and Conditions, without prior notice and without any liability.
• 10.3 Inactive account: Accounts showing no activity for 12 consecutive months may be subject to a monthly administrative fee. Members will be notified in advance via email or in-platform notification.
• 10.4 Self-exclusion: Members who need a break from gaming may activate the self-exclusion feature via account settings or by contacting the support team. Once activated, a self-exclusion period cannot be cancelled early.

Hanabi88 is committed to resolving every member complaint promptly, fairly, and transparently. The following procedure should be followed:

• 11.1 First step: Contact the hanabi88 customer support team via live chat, WhatsApp, or Telegram. Clearly describe your issue along with your account number and any relevant transaction details.
• 11.2 Response time: The hanabi88 support team will provide an initial response within 24 hours. More complex cases may require up to 5 business days to be fully resolved.
• 11.3 Complaint escalation: If you are not satisfied with the resolution provided, you may request that your case be escalated to a senior supervisor for further review.
• 11.4 Final decision: The final decision made by hanabi88 management regarding any complaint is binding and must be accepted by all parties.

You may contact us via email at [email protected] for complaints requiring written documentation.

Hanabi88 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time for the following reasons:

• 12.1 Changes in laws or regulations applicable to the platform's operations.
• 12.2 Improvements or changes to the platform's services and features.
• 12.3 The need to address new issues that were unforeseen at the time this document was drafted.

Hanabi88 will endeavour to provide members with reasonable notice of any material amendments via in-platform announcements or email. Continued use of the platform after amendments take effect constitutes your acceptance of the updated terms.

It is your responsibility to review this page periodically to ensure you remain informed of the latest terms governing your use of the hanabi88 platform.